Terms Of Service
Terms of Service
By accessing or using the Prime XR website, you agree to be bound by the following Terms of Service.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to use our products for any unlawful, unauthorized, fraudulent, or prohibited purpose.
You must be at least 21 years old to purchase products from this website.
Product Information
Prime XR by Q-Silver products are proprietary formulations intended for adult consumers age 21 and older.
We do not guarantee that product descriptions, pricing, availability, or website content are error-free and reserve the right to correct errors at any time without prior notice.
Orders & Billing
We reserve the right to:
- Refuse or cancel any order
- Limit quantities per customer
- Cancel orders suspected of fraud, unauthorized activity, or policy violations
- Review orders that appear suspicious or high-risk
You agree to provide accurate and complete billing, shipping, and purchase information.
Your billing statement may display charges from TryPrimeXR, Prime XR, Q-Silver, or our authorized payment processor. If you do not recognize a charge, please contact us before filing a payment dispute.
Shipping
Orders are processed and shipped within a reasonable timeframe.
Delivery times may vary depending on the carrier, destination, holidays, weather conditions, and other circumstances outside our control.
- We are not responsible for delays once a package has been transferred to the carrier.
- We are not responsible for incorrect shipping addresses entered by customers.
- We do not ship to states or jurisdictions where kratom or related products are restricted or prohibited. Orders placed to restricted areas may be canceled or refunded.
Disclaimer of Warranties
To the fullest extent permitted by law, all products and services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that products, services, or website content will be error-free, uninterrupted, or meet your expectations.
Limitation of Liability
To the fullest extent permitted by law, Q-Silver and Prime XR shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of profits, data, or use arising from the use of our website, products, or services.
Health Disclaimer
These statements have not been evaluated by the Food and Drug Administration.
These products are not intended to diagnose, treat, cure, or prevent any disease.
Use at your own discretion.
Consult a qualified healthcare professional before use, especially if you have a medical condition or are taking medications.
Not for use by individuals under 21.
Keep out of reach of children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content, policies, or practices.
Changes to Terms
We reserve the right to update these Terms of Service at any time. Continued use of the site constitutes acceptance of any changes.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Pennsylvania.
Contact Information
For questions regarding these Terms:
Phone: (484) 459-7487
Email: info@tryqsilver.com